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Parkerville Children and Youth Care Inc. welcomes feedback about the service we have provided to you. Feedback gives Parkerville Children and Youth Care inc. the opportunity to continuously review and improve all aspects of our service delivery.

Types of Feedback

Compliment

Positive feedback about the service. All positive feedback is given to the relevant service.

Suggestion

An idea you may have that may improve and enhance our services.

Complaint

An expression of dissatisfaction or concern about the service.

Complaints Management

All feedback will be received in a welcoming and respectful manner.

All complaints will be:

  • Received in strict confidence
  • Addressed in a spirit of cooperation
  • Treated as genuine
  • Investigated properly and objectively
  • Resolved promptly

The complaint will receive feedback on the outcome of a complaint (if contact details are provided).

All complaints will be acknowledged and responded to within 72 hours.

For more information please click here to view our Consumer Complaints Feedback Process.

SEND US FEEDBACK

Feedback:

Name/Type of Service:

Unsure? Provide name of staff:

Comments:

Name and Contact (optional):

OUR LOCATIONS

PARKERVILLE

Address: Beacon Road, Parkerville WA 6081
Telephone: (08) 9290 1200
Fax: (08) 9295 4099
Email: admin@parkerville.org.au
Employment Application Emails: recruitment@parkerville.org.au

George Jones Child Advocacy Centre Armadale

Address: 2 Wungong Road (corner Church Avenue), Armadale WA 6112
Telephone: (08) 9391 1900
Fax: (08) 9391 1950
Email: admin-armadale@parkerville.org.au

Midland Cale House

Address: Cale House, 11/52 The Crescent, Midland WA 6056
Telephone: (08) 9235 7000

Geraldton

Address: 18 Chapman Road, Geraldton WA 6530
Telephone: (08) 9964 8690
Fax: (08) 9964 4802

Mirrabooka Therapeutic Family Services

Address: 8 Cobbler Street, Mirrabooka WA 6941
PO Address: PO Box 78, Mirrabooka WA 6941
Telephone: (08) 9349 9180
Fax: (08) 9440 5768
Email: strigwell@parkerville.org.au

NORTHAM

Address: 11 Wellington Street, Northam WA 6401
Telephone: (08) 9622 8371
Fax: (08) 9622 1269
Email: strigwell@parkerville.org.au

BUNBURY

Address: 26 Wittenoom Street, Bunbury WA 6230
Telephone: (08) 9791 5051
Email: strigwell@parkerville.org.au


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