Our work does not only include supporting families and linking them to services, at times it includes clearly advocating with services providers to ensure families and children to get the services they need.
Recently a Department of Child Protection team leader wrote to provide feedback on the work of one of our Child and Family Advocates. “Thank you for bringing this to our attention and we trust that you will accept our sincere apologies for the difficulties you encountered in doing so. It seems that this case was lost in our system due to staff changes and without your advocacy this child and family would not have received the support they needed”.
It’s great to receive feedback about our work, but even more satisfying to know the child and family are now able to access important services and support.
08 9391 1900