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WE LISTEN TO WHAT YOU HAVE TO SAY

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COMPLIMENT

Tell us what we are doing right and why you think we are doing it right.



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SUGGESTION

Do you have an idea or a suggestion that might help us to improve our services?

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COMPLAINT

Do you have a dissatisfaction or concern about the services that we provide?



YOUR FEEDBACK

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  • Thank you for reaching out to us. We value your feedback. What would you like to do?


OUR PROMISE TO YOU

All feedback will be received in a welcoming and respectful manner. All complaints will be:

  • Received in strict confidence
  • Addressed in a spirit of cooperation
  • Treated as genuine
  • Investigated properly and objectively
  • Resolved promptly
The complainant will receive feedback on the outcome of a complaint (if contact details have been provided).

We aim to acknowledge all complaints and responded to within 72 hours.



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