Family Support Network Perth/Midland

Family Support Network (FSN) brings together local community services to walk alongside families, helping them navigate life’s challenges and build on their strengths before issues escalate.

Father and two children happy in sunshine

Welcome to the Family Support Network

Family Support Network logo

 

 

 

 

 

 

 

Parkerville Children and Youth Care, in partnership with Koya Aboriginal Corporation are proud to be delivering the FSN in the Perth / Midland Corridor. FSN connects families to the right support – at the right time – through a collaborative, coordinated service model designed to build strong, safe families.

Supporting families. Strengthening communities.

Family Support Network Has a New Home 

You’ll find us at our new home:

Stan and Jean Perron Child, Youth and Family Centre
1 Watertank Way, Midland WA 6056

Monday to Friday  |  8:30am – 4:30pm  |   Ph: 1300 038 380 

Decorative graphic of families

What is the Family Support Network?

Raising a family is one of life’s greatest joys – but it can also come with challenges. Whether you’re facing parenting pressures, housing stress, mental health concerns, family violence, or financial hardship, you don’t have to face it alone. 

The FSN offers a streamlined way for families in the Perth–Midland area to access help.  We bring together a network of services that work collaboratively to reduce barriers and provide support that is timely, respectful, and tailored to your family’s needs.

Why Family Support Network Works

FSN helps families get the support they need more easily. At the heart of FSN is a strong network of local community partners who work together to provide coordinated, integrated care. This joint approach removes many of the common barriers families face when seeking help. It also reduces the need to repeat your story and ensures you’re connected to the most appropriate services in a timely, respectful way. By putting families at the centre, FSN offers a more supportive, clear, and empowering experience. 

Instead of trying to find services on your own or telling your story over and over, we help connect you to the right support quickly. Our friendly Child and Family Care Navigators work with you every step of the way. We listen, understand your needs, and make sure the support you receive is respectful, inclusive, and safe for everyone. FSN puts your family first and makes it easier to get help when you need it most. 

How We Can Help

We support families with:

  • Parenting guidance and support
  • Mental health and emotional wellbeing
  • Family and domestic violence
  • Alcohol and other drug concerns
  • Financial hardship
  • Housing instability and homelessness
  • Relationship conflict
  • Referrals to specialist services

All services are free, and we’re committed to providing support that is: 

  • Respectful
  • Culturally safe and inclusive
  • Tailored to your family’s unique needs
  • Delivered in partnership with you

What We Offer

We’re here to help you navigate life’s challenges — with care and collaboration. We:

  • Connect you to the right support – We help you access services that meet your needs, reducing wait times and helping you avoid navigating the system alone.
  • Collaborating for better care - When multiple services are involved, we work with you to ensure smooth communication and a seamless experience.
  • Walk beside you – Our team provides consistent support, empowering you to build on your strengths and work toward your goals.
  • Culturally Safe, Inclusive Support – In partnership with Koya Aboriginal Corporation and local community partners, we ensure services are accessible, inclusive, and responsive for all families.
  • Support for Complex Needs – For families facing more complex challenges referred by the Department of Communities, we offer intensive, in-home support to help keep children safe at home.

Why Families Choose the FSN

We can help families to keep their children safe by: 

  • Working with families to address challenges early that may affect children’s safety and wellbeing
  • Reduce barriers to accessing support
  • Coordinate services when multiple providers are involved with your family
  • Understand that every family is unique
  • Prioritise wellbeing and safety of children
  • Strengthen your capacity to build a better future and keep your children safely at home

Who Can Access FSN

You can access our services if you're a parent or carer of children and young people aged 0 to 18, or if you're a young adult without children up to 25 years old, living in:

  • Town of Bassendean – Ashfield, Bassendean, Eden Hill
  • Town of Cambridge – City Beach, Floreat, Wembley, West Leederville
  • Town of Claremont – Claremont, Swanbourne, Mount Claremont, Karrakatta
  • City of Bayswater – Bayswater, Bedford, Embleton, Inglewood, Maylands, Morley, Mount Lawley, Dianella, Coolbinia
  • City of Nedlands – Dalkeith, Nedlands, Shenton Park, Crawley, Mount Claremont
  • City of Perth – Perth, East Perth, Northbridge, West Perth, Kings Park, Highgate
  • City of Stirling – Balcatta, Carine, Churchlands, Doubleview, Glendalough, Gwelup, Hamersley, Herdsman, Innaloo, Joondanna, Karrinyup, Osborne Park, Scarborough, Stirling, Trigg, Tuart Hill, Wembley Downs, Woodlands, Dianella, Mount Lawley
  • City of Subiaco – Daglish, Jolimont, Shenton Park, Subiaco
  • City of Swan – Aveley, Beechboro, Belhus, Bellevue, Brabham, Brigadoon, Caversham, Dayton, Ellenbrook, Gidgegannup, Guildford, Hazelmere, Henley Brook, Herne Hill, Jane Brook, Kiara, Koongamia, Lockridge, Middle Swan, Midland, Midvale, Millendon, Mooliabeeenee, South Guildford, Stratton, Swan View (Swan), The Vines, Upper Swan, Viveash, West Swan
  • City of Vincent – Highgate, Leederville, Mount Hawthorn, North Perth, West Perth, Coolbinia, Mount Lawley, Menora
  • Shire of Mundaring – Chidlow, Darlington, Glen Forrest, Greenmount, Helena Valley, Boya, Mount Helena, Mundaring, Parkerville, Hovea, Stoneville, Swan View (Mundaring), Mahogany Creek, Paulls Valley, Piesse Brook, Red Hill, Reservoir, Sawyers Valley, Walliston

Contact Us

We’re ready to help.

1300 038 380  |  fsn@parkerville.org.au
The Stan and Jean Perron Child, Youth and Family Centre
1 Watertank Way, Midland WA 6056
Walk-ins welcome  |  Mon – Fri, 8:30am – 4:30pm

Or complete our Contact Us Form to request a callback. 

When you reach out:

  • We’ll contact you to learn more about your situation.
  • We’ll offer service options that best met your needs.
  • We’ll make warms referrals on your behalf.
  • We’ll let you know who will be coordinating your care and when it will start.

After Hours Support

For support outside of business hours, please contact Crisis Care – (08) 9223 1111 (metro)  |  1800 199 008 (country, free call)

The Family Support Network (Midland/Perth) is delivered in partnership by Parkerville Children and Youth Care and Koya Aboriginal Corporation, with support from the Department of Communities.

Parkerville logo, Koya logo, Supported by Department of Communities logo